Founded in 2015 by professionals with rich experience in IT Service Management through some of the largest IT Services companies andlarge global clients, Punch IT is a niche IT service Management company with a focus on bringing best-in-industry Service Now offerings to our clients.
Within the ITSM and automation space, the focus of the company since it’sinception has been on Service Now. As a result, our team consists of some of the brightest people and our track record is of a series of successful deliveries of most challenging assignments.
Punch IT’s vision is to enable our clients to adapt the leading edge technology in our areas of focus. Punch IT has a team that matches the best in the industry.
Punch IT operates in various engagement models – technology and strategy consulting, taking up project work with full ownership, managed services and staff augmentations for niche skills.
Besides Professional Services, Punch IT offers Testing Automation in productised and as-a-service offering. Punch IT has a string of partnerships across industry segments that enable it to access challenging assignments across industry. Punch IT has offices in Pune and Bengaluru and has a subsidiary in Australia.
- For high end competency in Service Now
- For predictable outcomes
- For handling Service Now modules other than the mainstream ITSM
- For specialized solutions in Testing Automation, Integrations, Service Portal, CSM and HR Management
- For true spirit of partnership and commercial model tailored for partnerships
With over 30 years of professional experience in the field of IT Infrastructure Management, my core strength is in building world class competencies in niche technology areas, with IT Service Management and Automation being the focus since 2005. I led the practice for these services at two of industry's leading SI's and created service offerings that opened up large markets and resulted in business from several large global enterprises.
Went entrepreneurial in 2015 and founded Punch IT with my partners and have been part of an exhilarating journey since then. At Punch IT we offered services and unique product/platform solutions based on ServiceNow platform.
Ashish Walavalkar is a seasoned technology leader with 25+ years of experience in IT industry. Ashish has worked with multiple IT MNCs and during his tenure has worked in several geographies, playing different roles.
Ashish has been leading ITSM tools practice for large Indian SIs for over a decade. He has helped clients right from writing business case for ITSM implementation, evaluation and selection of ITSM tool, program manage new process and tool implementation for large banks, large Telcos, Large Retail customers cutting across the globe.
In 2015 Ashish founded Punch IT along with his industry colleague in order to provide technical leadership in the space of ITSM tools implementation, especially ServiceNow. In his current role Ashish covers entire operation of Punch IT from Pre-sales to post implementation support and operations support for ServiceNow.
Hi!!! I am Piyush Agrawal, born in India, travelled places and now settled in Australia. I lead the operations of Punch IT Australia and am designated as Customer Success Manager.
An ITIL Expert, SAFe Practitioner and TOGAF certified Enterprise Architect specializing in ITSM Strategy and Improvement programs, Cloud management platforms and Application management solutions. I have over 15 years of experience in various ITSM toolsets; ServiceNow being the major one. My experience ranges from large scale transformation programs to operational improvement projects covering clients from different geographies such as ANZ, Asia and America.
I’m father of two lovely daughters and I love to travel and spend quality time with my family