Punch IT Tech is a niche IT service Management company with a focus on bringing best-in-industry Service Now competency to our clients.

E2E Implementation

As a cloud service provider, we help our client with end to end ServiceNow implementation right from consulting, implementation, testing, deployment and support. Our core services include ITSM, ITBM, ITOM, Service Portal, ATF and CSM. Our ServiceNow implementation methodology ensures your solution is done right the first time and helps you achieve maximum value. We work with your clients to understand their Business objective so that we can build a solution to achieve maximum value. We build the solutions keeping in mind the future enhancements.

We provide a comprehensive range of solutions to our customers so that they can choose as per their business needs. We are always ready to help you if you are looking for a customized ServiceNow solution or something that is complex to meet your business requirements.

ServiceNow Testing Automation

We provide Automation Testing service with our “Assure Framework” which has a very evolved and intuitive user interface. We offer ‘Testing as a Service’ model with an option of customer ownership.

The framework has the capability to execute tests from a single test to a specific module or to the entire regression suite. It is capable enough to test across multiple browsers and platforms simultaneously.

Our framework is capable to run 25 – 30 tests in parallel with user-friendly reporting features and the documentation of test results is done in PDF format.

ServiceNow Operations Support (Managed Services)

Custodian of the ServiceNow platform

Provide 24*7 support operations

Platform level activities pke cloning, release management and upgrade

Provide 3 levels of support

Shared Services model available for reducing cost of maintenance

Cloud based Apps for operations and workflow management:

Cloud based apps for supporting business operations. Accessible form laptops, tablets and mobile phones, these apps, these solutions are ideal for SME segment of business. Based on Zoho Creator platform, Punch IT brings cutting edge technology to small businesses or small requirements of large businesses. Organisations benefit significantly in efficiency and productivity and eventually in business outcomes

E-Learning

Web based e-learning solutions for soft skills, professional skills and compliance requirements, Application and product trainings.Behavioural techniques delivered through online learning channels or courses use highlyengaging methods to communicate on concepts and nuances in these areas.

Web Applications

A rightly designed website comes with a perfect amalgamation of beauty and functionality. Thing that looks good, would not work properly and vice versa. So an eye to each detail would be assured from our side.

Development is a continuous process to create better systems and improve efficiency, and therefore, our job is never done. We make sure to choose the right technologies and develop applications that will give you the best results on your investment.

Our operating philosophy of the company is simple – build a high competency team and take up the most challenging assignments.